Cage Green Primary School Cage Green Road, Tonbridge, Kent, TN10 4PT T. 01732 354325 F. 01732 369 468
Head Teacher: Mr Graeme Garthwaite, NPQH, Headteacher

COMPLAINTS PROCEDURE:

The school values highly its partnership with Parents and where a constructive relationship between the home and the school exists, the child is the main beneficiary and this aids his/her educational progress.

There are occasions when parents do have concerns about their child’s schooling and the vast majority of these problems are dealt with amicably and constructively by the child’s class teacher, or by the Headteacher and/or other senior members of staff.

Very occasionally, a parent’s concerns cannot be sorted out informally in this way and therefore it may be necessary for it to be resolved through the formal complaints procedure adopted by the Governing Body that is responsible for handling complaints other than those relating to admissions/exclusions and SEN for which there are statutory procedures. 

Complaints Procedure February 2017

Please click link above for details about our Complaints Procedure.