Cage Green Primary School

and The Phoenix Centre for Autism

Cage Green Road, Tonbridge, Kent, TN10 4PT

01732 354325

office@cage-green.kent.sch.uk

Contact with the School

Cage Green Primary  School

Address:       Cage Green Primary School, Cage Green Road,

                      Tonbridge, Kent TN10 4PT

Telephone:   01732 354325     

Fax:               01732 369468

Email:           office@cage-green.kent.sch.uk (reporting pupil absences and general enquiries)

Email:           chair@cage-green.kent.sch.uk (Chair of Governors, Scott Pinder)

SENCo:         Vicki Maher via office@cage-green.kent.sch.uk  

 Headteacher:  Joanna Styles via office@cage-green.kent.sch.uk  

 

Copies of everything on this website are available as a paper copy on request.  Please contact the school office.   

 

What would you like to talk about?

Our aim is to address and resolve any issues that you may have as promptly and efficiently as possible. 

 

What would you like to talk about?

 

I am worried about a child’s safety

In the first instance, all the Assistant Headteachers, Deputy Headteachers and the Phoenix Centre Leader are Designated Safeguarding Officers and so can deal with your concerns.    As Headteacher,  Joanna Styles has overall responsibility.  If you have a concern, please contact the school office in the first instance (01732 354325).  Miss Baillieu and Mrs Houghton in the school office will be sure to direct you concern appropriately. 

 

I want to talk about my child

Always talk to the class teacher first about any issues or concerns.  If you are not satisfied with the manner in which it has been dealt with, the matter can be referred to the Assistant Headteachers or Deputy Headteachers.  Please contact the office who will direct your complaint that the matter hasn't been dealt with adequately to the right person.  

 

 Matters should always be referred to class teachers first.  This is because class teachers know your child best and are the best people to sort issues. If there has been a misunderstanding, it is fair to allow a person to sort that out before making a complaint. The issue may be referred to Mrs Carter or Mrs Ellis our deputy headteachers, or Mrs Clarke or Mrs Maher, our Assistant Headteachers.  

Miss Baillieu and Mrs Houghton in the school office will be sure to direct you concern appropriately. 

 

I am not sure who I need to speak to

The office team is always happy to help with a general enquiry including school meals, admissions, and any other day to day matters.  If they cannot help themselves, they will be able to point you in the right direction to resolve any issue. 

  

If you are still not happy

 

If you are unhappy with the way in which the class teacher or Assistant/Deputy Head has dealt with your concerns, Joanna Styles, Headteacher is available. 

 

Although we hope these occasions will be rare, if you are still dissatisfied with the team’s response to your concern, Wendy Giles, Executive Headteacher is available.